01 / UNDERSTAND THE WORK
Start with the work. Find the friction.
A fictional client services team prepares the same update every Friday.
- + What we know
- The update draws on notes and email. The team rebuilds it each week.
- ? What to confirm
- We still need to confirm the owner, review process, and approved tools.
↗YOUR NEXT ACTION
Map one recent update from source notes to final review.
02 / YOUR FIRST PRIORITY
Standardize the client update before automating it.
Create one reliable format. Then test where AI can help with the draft.
- + What we know
- Repeated assembly from scattered sources suggests a workflow worth examining.
- ? What to confirm
- Time spent, information quality, and access permissions are not yet known.
↗YOUR NEXT ACTION
Define the decisions, progress, owners, and next steps each update needs.
03 / MAKE IT PRACTICAL
One template. One update. A human review.
Try the agreed format on the next update before adding automation.
- + What we know
- A consistent format gives the team something concrete to test and improve.
- ? What to confirm
- AI drafting depends on approved data access and a clearly assigned reviewer.
↗YOUR NEXT ACTION
Compare the draft with the final update. Note review effort and corrections.
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